Instructor positon desired

Subject:

Comments:
: Richard Hefner : Day: (619) 473-8182 : P.O. Box 80173 Wk: (858) 485-2722 : San Diego CA 92138-0173 [mailto:hefners8@att.net] : Security Clearance: Top Secret (SSBI) : Objective: Seeking Instructor position at an educational institution that will benefit from my highly trained skills, experience, and teaching methods in the configuration, security, maintenance and repair of computers and computer networks. : Qualification Summary: : • Mastered the art of classroom instruction and student motivational techniques : • Successfully trained thousands of USN personal in the field of engineering and leadership management : • Achieved leadership position in high skilled group of remote management specialists : • Received “Heavy Hitter Award” for performance : • Ability to work autonomously and as a team player : Special Skills: : • Mastered desktop support of Windows 95/98/NT/2000/XP : • Complete understanding of TCP/IP, UDP, ICMP, DHCP, STMP, DNS and OSI : • Maximized LAN/WAN security on a large network : • Familiar with all types of topologies, intrusion detection, disaster recovery and backup and restoration of computers : • Experienced in Linux, Unix and Windows based administration function systems : : Work Experience: : Solution Engineer Jul 2007-present : NCR\Teradata : • Interface directly with customers via phone, email, and on rare occasion in person to provide direct customer support for Backup and Restore products : • Have expert knowledge in tape libraries, networked servers, and associated software products such as NetVault (Certified Expert), NetBackup, and Tivoli : • Provided level 3 (highest level) of remote support: problem research, troubleshooting, duplication & resolution with the above mentioned archiving solutions : Adjunct Teacher Feb 2007-present : Coleman College (Online and San Marcos campus) : • Educating students in areas such as Advanced TCP\IP, Security and Computer Concepts, and other fields : • Worked with college administration in the curriculum development of computer security courses : Computer Etc. (San Diego) : • Educating and training entry level personnel on subjects such as Excel, Word, Access, and Power Point. : • Working with the owner of the institute for additional courses. : : System Administrator Advanced Jul 2006-present : Paragon Solutions Technologies (San Diego) : • Mastered challenges of executing remote support in a broad scope of software issues : • Adapted to changes within the network while consistently delivering beyond SLA goals : • Performed flawlessly with the electronic transfer, configuration and maintenance of Unix and Windows based data, file and exchange servers : • Balanced the duties of a fast paced and demanding environment with an additional effort on customer service and satisfaction : • Expert in the arena of active directory, distribution functions and users : Help Desk Analyst Oct 2005-Aug 2006 : SkillStorm (San Diego) : • Surpassed all expectation with a resolution rate of 85% for all incoming calls : • Provided the necessary training and aid to new employees : • Mastered hardware, software and network troubleshooting : Pipefitter Feb 2000-Oct 2005 : Dept. of Defense (Camp Pendleton) : • Maintained piping systems : • Preformed maintenance, repair, and replacement of water mains, sewer mains, and laterals including waffles and dressers : • Supervised up to 25 people : : Education: : Teradata: : • Teradata Certified Professional V2R5 : Coleman College: : • Technical Certificate-Computer Networks GPA 3.9 (2005) : • Technical Certificate-Computer Security GPA 3.9 (2005) : • Bachelor of Science-Computer Science (Computer Networks) GPA 3.8 (2006) : o Minor in Management : • Bachelor of Science-Computer Science (Computer Security) GPA 3.9 (2007) : • Master of Science-Information Technology GPA 3.8 (2007) : : U.S. Military Service Information: Honorably discharged from USN : Dates of Service 4-89 to 12-97 : Customer Satisfaction and Professional Letters of Reference available upon request : : U.S. MILITARY SERVICE INFORMATION : : 04/1989 to 12/1997; 40 hours per Week; Boiler Technician; United States Navy, SIMA San Diego; Capt. Smith , (619) 556-1011 ; may contact supervisor. : Qualified Junior Engineering Officer of the Watch. Succeeded to watch center supervisor with 14 individuals on my team. Supervise and coordinate activities of workers engaged in operating machinery such as pumps, valves, and electric motors to limit pressure and flow for main space boilers and raw sewage plants. Assisted in the installation of marine power plants, propulsion system, heating and ventilation systems and other mechanical and electrical equipment on ships docks and marine facilities. Responsible for the vibration analysis of over 2100 pieces of machinery of all types. Turn valves pull levers and flip switches to operate and control turbines to transfer water and fuel oil. : Observe variation in operating conditions and interpret meter and gauge readings. Accountable for the testing and transfer of 500,000 gallons of fuel and 200 gallons of lube oil throughout the Engineering Plant. Repaired various pumps including piston, rotary, centrifugal, reciprocating and variable speed. Repaired machinery using hand tools and power tools. Adjusted the controls of water and cold feed systems, blowers, and igniters for the operation of boilers. Controlled the operation of auxiliary machinery such as feed pumps, fuel oil pumps water and vacuum pumps. Responsible for the Automatic Combustion Control for eight Todd Boilers, Foster Wheeler Boilers and associated machinery. Responsible for the proper operation of the catapult system forth flight deck and the aircraft. Maintaining the water chemistry and water treatment of the potable water for the entire crew. Answerable for maintaining the boiler water chemistry in all the propulsion boilers. Personally responsible for maintaining proper watch standing procedures. Assisted in the installation and testing of the computer based Machinery Condition Assessment System. Organized the calibration of over 7000 gages of all types. Maintained the security of the entire Ship's Maintenance Activity. Established and supervised the late evening shifts at the Naval Base for Quarterdeck watches. Operated standard test and metering equipment of various types including King Nutronics Models 3657,3604,3605. Read and interpret blueprints of the main propulsion plant and associated machinery. Calibrated and troubleshot the components of the Automatic Boiler Control System. Cleaned interiors of the boilers, and storage tanks. : United States Navy, : Leadership, Management and Education Training : Boiler Water/ Feed Water : Engineering Propulsion Fuels and Oils : Automatic Boiler Control : Automatic Combustion Control : Automatic Boiler Control Operator : Boiler Technician Advanced Operators Course : Boiler Technician "A" School : Campaign badges and/or expeditionary medals received: Two Southeast Asia Service Medals, Kuwait Liberation Medal, Two Good Conduct Medals, National Defense Medal, Meritorious Unit Commendation, Joint Meritorious Unit Commendation, Saudi Arabian Medal : Honorable Discharge : Percentage of service connected disability 20%

BEFORE YOU REPLY - THIS BOARD IS NOT TO BE USED TO POST YOUR INTEREST IN A POSITION - ANY POSTINGS OF THIS TYPE WILL BE REMOVED. IF YOU ARE INTERESTED IN A JOB CONTACT THE COMPANY DIRECTLY. THE REPLY IS FOR USE OF THE COMPANY THAT MADE THE ORIGINAL AD ONLY TO POST CORRECTIONS.