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Posted by HeatPro on June 03, 2008 at 11:51:37:
In Reply to: Re: our problems - part 4 posted by Sean on June 03, 2008 at 11:42:34:
I'd be interested to know what sources he 'researched' to find his answer. It's not like there is a body of scientific studies on your house; it's more general knowledge of the situation. There would be no scientific study without a visit to the site.
But at least the rep wants to sound like an engineer and get some help instead of an instant realization from experience and your description.